All Sites Copied to the New Server
We have copied all sites on the old shared server over to the new dedicated server and we are backing up each site on the new server on a daily basis. We have not detected any Netbus worm yet 
Please check your site on the new server using the IP-based URL in your welcome letter to make sure everything works OK. If everything does work OK, please update your domain DNS according to the settings listed in your welcome letter. Please do so as soon as possible.
The old server will still function for another 30 days but we could not guarantee its operation - that was the reason why chose to switch over to the new dedicated server in the first place, remember?
Updating your domain DNS now gives you a chance to examine your site on the new server for 30 days. If indeed there are some minor issues here and there, 30 days are plenty for you to pinpoint these issues and solve them. Any you have your full working site on the old server to compare settings if you do need to refer to it.
After the 30 days have passed (starting from today), we will close down the old server.
So again, if your site was hosted with a Standard package in the past, that means that it is on the old shared server and we have already copied your site over to the new dedicated server. But we need you to make the DNS changes so that your domain will point to your site on the new server.
Note that for sites hosted with the Advanced package, they are already on a dedicated server. So no need to change anything whatsoever.
If you do not understand what this means, please submit a support ticket through one of the following links:
(1) Control Panel on the new server:
http://82.103.130.19:2222/CMD_TICKET?domain=yourdomain.com
Make sure to replace yourdomain.com with your own domain. The login info have been given to you in the latest welcome letter sent to your email in our record from the server.
Make sure your contact email address is set correctly by clicking the “Site Summary / Statistics / Logs” link right after login. This is the email address the system uses to send a copy of your ticket update.
If for any reason the above support link does not work for you, please use this one…
(2) Presale Support Desk:
http://www.helplogin.com/ticket/open.php
This is meant for general public who have not signed up for any services with us to submit a question. You should definitely use this one if nothing else works for you.
Direct email contact works but we cannot guarantee your email will reach us. Use one of the above ticket systems can allow us to track and update your ticket easily. And each ticket system sends a copy of new update to your email as well. Thank you for your understanding on this.
Lastly, we highly recommend that you subscribe to the RSS feed of this blog as we use it to post any updates related to your site and our server. We will try to email you important updates but as we said email is not a guaranteed way to commnicate during the increasing problem of email spamming and filtering.
So if you care about your site and our server, please subscribe to the RSS feed of this blog. Do it now if you have not. If you do not know how, please read this post:
http://selfwebhosting.com/update/3/how-to-subscribe-to-the-rss-feed-of-this-blog
All the best!