We post here updates related to our linux shared and dedicated hosting services

Emergency!!!

We have a big problem with the new server!

After transferring all accounts over to the new server, we find that some worms get transferred together with our client accounts. While it is very hard to locate every one of them, the data center suggests that we must reinstall everything and not use any script to do server to server transfer. What does this mean?

(1) Don’t update your site DNS to this new server.

If you have done it already, then you need to change it back to:

NS77.WEBSITEWELCOME.COM
NS78.WEBSITEWELCOME.COM

This ensures that your site is visible from the old server. Very important!

(2) We will redo everything from beginning and transfer each site manually :-( :-(

(3) We will not recreate scripts that may carry worms.

Standard Package Holders Can Update Domain DNS

After the data center (for the new dedicated server) had finished the scheduled network maintenance, we had a problem with the siteZen site builder script installed on the server. Since this script is installed on the root level, we needed to reboot the server while we were fixing the problem.

Now the problem has been resolved and we have basically finished installing all scripts from the root level. This makes us to announce the next step - updating your site’s DNS servers!

In order to ensure the DNS update is smooth and fast, we need you to do it from your side. This is what you do:

(1) Login to your domain manager (where you purchased your domain name)

(2) Pick the domain that is hosted with us - this is done by putting a check mark in front of the domain and then clicking the “Set Nameservers” button if your domain registrar is MegiWeb or GoDaddy.

(3) Now enter the following custom name servers that will point your domain to the new server:

NS1.SELFWEBHOSTING.WS
NS2.SELFWEBHOSTING.WS
NS3.SELFWEBHOSTING.COM
NS4.SELFWEBHOSTING.COM

Make sure you enter all four name servers as they are located at several geophysical locations in the world to ensure your domain resolves properly and quickly to our server even after a server downtime.

Note that we have not touched your site on the old shared server. This means that even your domain has not resolved to the new server, your site is still available for everyone to see - they will not notice any difference!

Give the DNS change at least 24 hours to resolve to the new server. During this time, it is not a good idea to add contents to your site using a domain based URL. Use these IP-based URLs instead:

OLD SERVER (in case you want to grab something there):

Your site access: http://70.84.139.138/~username/
Control panel login: http://70.84.139.138/cpanel
FTP: 70.84.139.138

NEW SERVER (your site’s new home):

Your site access: http://82.103.130.19/~username/
Control panel login: http://82.103.130.19/config
FTP: 82.103.130.19

In order not to miss any emails that you will receive after you initiate the DNS update but before your domain actually resolves, check your emails at both servers - by logging into the control panel rather than using your email client program.

How do you know your site has resolved to the new server?

A simple method is to make a minor change to the home page of your site at the new server - so minor that only you can notice it. Then once a while after you make the DNS update, check your website (using the domain-based URL of course) to see if you are able to see the change.

I would like to use this opportunity to introduce to you several functions of the DirectAdmin control panel (including some usefull plugins):

Note that we give the IP-based URLs here . Once your domain resolves to the new server, you can replace the IP in these URLs with your own domain name. For example, an IP address like this:

http://82.103.130.19:2222/CMD_TICKET?domain=yourdomain.com

will become this after your domain resolves:

http://yourdomain.com:2222/CMD_TICKET?domain=yourdomain.com

Or simply this: http://yourdomain.com:2222/CMD_TICKET

Now the functions…

(1) Support Center
http://82.103.130.19:2222/CMD_TICKET?domain=yourdomain.com

This comes with the DirectAdmin control panel and is located right under “Your Account” after control panel login (or can be accessed directly using the URL above).

This will be used for us to support our existing customers for technical issues. Please use it to submit any support ticket as email is not reliable and is hard to keep track.

(2) siteZen Site Builder:
http://82.103.130.19/zen (before domain resolves)

We have enabled your site to use it without extra charge. The login info is the same as your control panel login.

You can play with it until the end of this month - we now only have an evaluation license right now. By the end of January this year, we will disable siteZen from
all accounts unless we receive a specific request to keep it - by then we will have to pay for a commercial license.

(3) Installatron
http://82.103.130.19:2222/CMD_PLUGINS/iTron

This is a DirectAdmin plugin we purchased and it is basically an script autoinstaller similar to Fantastico in cPanel. It allows you to install most popular scripts with a few clicks.

To know other functions of your DirectAdmin control panel for your site, please go to this wonderful site explaining every aspect of this new control panel:

http://www.site-helper.com

So much for this comminication. In the next few days we will be building our main site at

http://selfwebhosting.ws

We will also install a billing script and upgrade/integrate our existing affiliate script with this new site. By that time we will add a reseller hosting package which is fully commissionable for all affiliates.